PRIVACY NOTICE

Your Rights About Personal Information

You have the right to:

1. Not visit or not use Services.
2. Not provide information by: not visiting Services; not creating an account; not completing health assessment questions, surveys, wellness screenings; and/or not participating in or using other activities and resources within the Services.
3. Update or change your contact information while you are logged into Services or through customer support.
4. Print or make copies of any personal health, wellness screening and wellbeing reports with your health information available within Services – at no charge any time during your access to Services.
5. Request a paper or digital copy of your personal health, wellness screening and/or wellbeing reports from us. We may charge you a fee and require payment in advance.
6. Request that we amend or delete your health information if you believe it is incorrect or other reason shared - subject to exceptions below.
7. Request that we restrict the use or disclosure of your health information for reason shared - subject to exceptions below.
8. Request that we remove a prior restriction that you made on the use or disclosure of health information.
9. Request and receive an accounting of disclosures made of your health information, except for disclosures made for the purpose of treatment, payment, health care operations and certain other purposes if such disclosures were made through a paper record or other health record that is not electronic, as set forth in federal regulations.
10. Receive notification if your unsecured (i.e. identifiable) PHI has been accessed by unauthorized individuals if we determine that there is a potential risk of harm as a result of the unauthorized access.

If you would like to make a request to review, update, amend or delete personal data about you (if these rights are available to you by applicable law), see the Contact Us section for how to let us know. If applicable, we may refer you or your request to the employer, health plan or other Sponsor of your access or third-party service provider sending us information that you request be amended, updated, or change in what is sent.

Exceptions to deletion and amendment requests include when information is:

1. needed to complete the transaction for which it was collected or to provide goods or services requested by the consumer (purchasing Services);
2. used in the context of the business relationship with the consumer;
3. required to perform a contract;
4. used to detect security incidents and protect against malicious, fraudulent, or illegal activity;
5. needed to engage in scientific, historical, or statistical research in the public interest; (6) used solely for internal uses that are reasonably aligned with the expectations of the consumer; or
6. required to comply with a legal obligation or applicable laws

To the extent permitted by law, we reserve the right to decline requests where permitted by law or where we are unable to authenticate you as the person to whom the data relates. Please note that we often need to retain certain data for reasons such as recordkeeping and/or to complete any transaction that you began prior to requesting a change or deletion. Our databases and other records may have residual data which will not be removed.